Refund & Returns Policy

Eligibility for Returns

• The item must be unused and in the same condition as received.
• The item must be in its original packaging.
• A receipt or proof of purchase is required to process the return.

Refunds

Once your return is received and inspected, we will notify you via email about the status of your request. If approved, the refund will be processed and a credit will be applied to your original payment method within 2 business days.

Late or Missing Refunds

If you haven’t received your refund yet:

• Check your bank account again.
• Contact your credit card company (posting can take time).
• Contact your bank (processing time may apply).
• Still not received? Email us at help@giftingaura.co.in.

Sale Items

Only regular-priced items are eligible for a refund. Sale items are non-refundable.

Exchanges

We only replace items if they are defective or damaged. If you need an exchange for the same item, please contact us.

Shipping Returns

To return a product, please send a direct message (DM) on WhatsApp: 8882441958.

• You are responsible for covering return shipping costs.
• Shipping costs are non-refundable.
• If you receive a refund, return shipping cost will be deducted.
• Delivery time for exchanged items may vary by location.
• For higher-value items, use a trackable service or shipping insurance.
• We do not guarantee receipt of your returned item.